What does LOKLAS mean?
It is a play on words for locals.
Why a bunny?
It was Mochi’s idea.
Where can I find you guys?
@loklas.bunny on Instagram. There is where we post updates, concepts, share your pictures and answer questions via DMs.
When will my item be shipped?
Our focus once you purchase an item from our store is getting it to you as soon as possible. We aim to process and send out each order within 3 days from your order being placed.
Lost/stolen packages?
We do not make ourselves responsible for your package once it is taken by UPS, FedEx, or the company delivering the item to you. If your package, unfortunately, gets lost in the process, contact the shipping company attached to the tracking number you will receive via email once we process your order.
If a mistake was made on our end before the package is on its way to you, we are glad to resolve any issue there may be with your order. Within 7 days of receiving your package, shoot us an email at [email protected], and we will get in contact with you within 42 hours to resolve the issue as best we can.